Transparency for customer management and sales with the Microsoft Dynamics 365 connector.
Features
| Ilves products with a connector in use | Ilves EMIE, Ilves Search, Ilves Data board, Ilves GDPR |
| Data source classification | Customer Relationship Management, CRM |
| Implementation method of integration | API |
| Does it support access rights | ✓ |
| The direction of integration | Two-way |
Data types
| Personal Information | ✓ |
| Company information | ✓ |
| Customer information | ✓ |
Examples
Automated sharing of CRM data
Changes in company and personal information will be made visible in the customer team’s information flows according to your needs.
